Shipping policy

Shipping Policy

  • Delivery Timeframes:

    • Inside Cairo: 2–4 business days.

    • Outside Cairo: 2–5 business days (depending on location).

  • Order Confirmation:

    • You’ll receive a confirmation message once your order is placed.

    • Tracking details will be shared so you can follow your order’s journey.

  • Package Handling:

    • Packages can be opened while the courier is present 

    • Rest assured, our return and exchange process is seamless and hassle-free.

  • Delivery Guidelines:

    • Please double-check your address and contact number at checkout for smooth delivery.

    • If you miss your delivery, our team will contact you to arrange a new time.

  • Customer Support:

    • For any inquiries regarding your shipment, feel free to reach out to our support team through our Instagram page "trav.egy" or email us "support@trav-eg.com"